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This e-mail cannot be used to process a refund in-store, the original receipt will be included in your shipment.

Your credit card will not be charged until your order has been shipped. If you used a debit card or gift card, funds may be deducted immediately upon order submission. Please note that standard shipping time is 3 – 7 business days. Once your order is processed, you will receive an e-mail with your tracking and shipping information.

Returns:Online returns are eligible for refund ONLY via mail and must meet the following criteria: All items are unworn and unwashed (free of any stains from makeup, deodorant, or wear) with original tags attached. Items must be accompanied with a hard copy of the original invoice, which serves as your receipt. Returns must be processed within 30 days of the original order date. ALL items listed at 50-80% off are FINAL SALE and cannot be returned, exchanged, or issued store credit. A pre-paid return shipping label is included with each order. Original shipping costs incurred are non-refundable and do not qualify for a refund, exchange or store credit.

Exchanging In-Store:Online orders can be exchanged in any Fairweather, Labels or Designer Depot store. To qualify for an exchange, the following criteria must be met: All items are unworn and unwashed (free of any stains from makeup, deodorant, or wear) with original tags attached. Items must be accompanied with a hard copy of the original invoice, which serves as your receipt. Exchanges must be processed within 30 days of the original order date. ALL items listed at 50-80% off are FINAL SALE and cannot be returned, exchanged, or issued store credit. A pre-paid return shipping label is included with each order. Original shipping costs incurred are non-refundable and do not qualify for a refund, exchange or store credit.

Damaged Items:
Damaged or defective items must be reported to support@internationalclothiers.com within 2 days of receipt. If the item is not immediately reported, a return will not be authorized. If you believe you have received an incorrect item, please email us within 24 hours of receiving your order.